By: Lonwabo Mtyeku | Pictures: Sourced
As the summer holiday season approaches, many homeowners are exploring ways to earn additional income by renting out their homes for short stays while they travel. Platforms such as Airbnb and Booking.com have made short-term rentals increasingly popular, offering property owners a convenient way to monetise unused space.
However, turning a private home into a short-term rental property involves far more than simply handing over the keys. According to Steven van Rooyen, Principal at Leapfrog Property Group’s Milnerton branch, homeowners need to approach the process with careful planning and preparation.
“There are wonderful benefits, yes, but there are also several things to be aware of and a good few things to have in place before you list your home on a short-term rental website,” says Van Rooyen. “It requires a shift in mindset and a fair amount of preparation.”
Check the Body Corporate Rules
Before taking photos for an online listing, homeowners should first review the rules governing their property.
While freestanding houses generally provide more flexibility, apartments and properties within estates often fall under body corporate or homeowners’ association regulations.
“Over the last few years, as the popularity of short-term letting increased, many body corporates adjusted their rules to either not allow this completely or to put strict limits and rules around short-term letting due to security and noise concerns,” Van Rooyen explains.
Reviewing the property’s Conduct Rules is essential to understand exactly what type of rental activity is permitted.
Speak to Your Insurance Provider
Homeowners should also examine their insurance policies before accepting paying guests.
Standard home insurance typically covers social visitors but may exclude commercial activities such as short-term rentals. Although some booking platforms offer limited host protection programmes, these are not comprehensive replacements for full insurance coverage.
“You most likely already have good insurance that covers you, your home, and anyone who visits your house socially,” says Van Rooyen. “But standard policies often exclude short-term letting specifically because it is considered a commercial activity.”
Property owners are advised to contact their insurance broker to determine whether they need additional cover or adjusted premiums.
Keep Your Neighbours Informed
Maintaining good relationships with neighbours is another important consideration.
While not a formal requirement, informing nearby residents about short-term guests can prevent confusion or unnecessary concern when unfamiliar visitors arrive at the property.
“This isn’t a hard and fast rule, but it’s good neighbourly etiquette,” says Van Rooyen. “If neighbours know ahead of time, they won’t panic when they see strangers entering your property.”
Neighbours can also serve as helpful allies who can notify the homeowner if guests become disruptive.
Ensure You Have Local Support
Managing a rental property remotely can be challenging, especially if unexpected issues arise.
Van Rooyen recommends that homeowners arrange for someone reliable to assist if necessary.
“Have someone you trust on standby should you need someone to go to the house for whatever reason,” he says. “This could be a family member, a friend, or a professional property management agent.”
In addition to emergencies, longer-stay guests often expect cleaning services. Homeowners should organise cleaning schedules, linen changes, and routine maintenance such as pool or garden care before listing the property.
Create a Clear House Rule Book
Establishing clear expectations for guests is essential.
A comprehensive house manual outlining the rules of the property helps prevent misunderstandings and protects the home.
“This rule book will make the dos and don’ts clear and ensure that both you and your guests are on the same page,” Van Rooyen advises.
Important details should include instructions for alarm systems, appliance usage, noise policies, smoking restrictions, and waste disposal procedures.
“For example, if guests are staying there for longer than a week, ensure they know when to put the bin out for collection, or where to store refuse if they shouldn’t put it out themselves,” he adds.
Prepare the Home for Guests
Creating a comfortable and welcoming environment is key to receiving positive guest reviews.
Van Rooyen recommends that homeowners start by depersonalising the space, removing family photos and storing important documents securely.
Next, ensure the home is well stocked with essentials, including:
- Quality linen and towels
- Toilet paper and toiletries
- Adequate kitchen crockery and utensils
- Basic consumables for guests
Thoughtful touches can also enhance the guest experience.
“Small gestures like leaving chocolates or a bottle of wine on the counter can go a long way in making guests feel welcome,” says Van Rooyen.
Develop a Visitor’s Guide
Although not essential, creating a local guide can significantly enhance a guest’s stay.
“This is more of a nice-to-have than a must-do,” Van Rooyen notes. “But developing your own guide to the area is a lovely touch.”
A simple guide might include:
- Favourite restaurants and coffee shops
- Nearby grocery stores and attractions
- Emergency contact numbers such as police, doctors and locksmiths
A Profitable Opportunity — With Preparation
Short-term rentals can offer homeowners a valuable source of extra income, particularly during peak holiday seasons.
However, Van Rooyen emphasises that success requires careful planning and responsible management.
“When done right, letting out your home for the holidays can be a nice income generator, but it requires due diligence,” he says. “By ticking these boxes, you can enjoy your own holiday with peace of mind, knowing your home is in good hands.”
